Seller Terms

About these terms

Swapt is run by ROCKETECH PTE. LTD. (“Swapt”, “we”, “us”), a Singapore company, UEN 201703811W. Our registered address is 387 Joo Chiat Road, #02-11, 427623, Singapore. Our mailing address is 57 Spadina Ave., Toronto, ON M5V 0T9.

You agree to these terms and to our Privacy Policy when you continue past the contact step of the listing form. To list a car you must be at least 18, and the car must be yours to sell or you must have the owner’s permission.

What Swapt does

Swapt shows your car to dealerships and gives your contact details to some of them.

We do not buy your car, own it at any point or take possession of it. Nor do we act for you or for any dealership in a sale, negotiate for you, or prepare or sign sale documents.

How Swapt makes money

Listing a car is free. We do not charge sellers. Dealerships pay us for access to your contact, whether or not they end up buying your car.

How a dealership gets your contact

After you publish, your car goes out to dealers once it has at least 4 photos. A limited number of dealerships can then get your name, phone and email. There are three ways:

• Car feed: some dealerships subscribe to cars that match their filters. They come first, getting a matching car automatically as soon as it goes out to dealers. They pay us a set price and make no offer.
• Buy now: while a place is left, a dealership can pay a set price on the car page and get your contact right away.
• Offers: while a place is left, dealerships can offer us credits for your contact. When offers close, the highest offers get the places that remain.

All three share the same places. So the dealerships that call you are not only the ones with the highest offers, and some may call before offers close.

In this process, an offer is what a dealership offers to pay Swapt for your contact. It is not an offer to buy your car, and it says nothing about what a dealership will pay you. We do not show you these amounts. You agree the price of your car with the dealership directly.

How many dealerships

We show you the number on the contact step. It is a setting on our side and it applies to every live car, so it can go up or down after you list. We can also send a car to more dealerships on our car feed after it has closed.

When offers close

Offers normally close 24 hours after your car goes live. If there are no offers by then, your car stays open until 7 days after it went live, and the first offer after that moves the close to 24 hours later. If every place fills, your car closes early. If no dealership has asked for your contact by the end, your listing ends and you can list again. We can also close, extend or relist a car.

What we tell you

When your car closes, or when every place fills, we text and email you the names and cities of the dealerships that have your contact. A dealership may call you before that. If more dealerships get your details after that, we may not tell you.

About the dealerships

We do not verify dealerships. A dealership signs up on its own, gives us an OMVIC registration number and confirms it is registered. We do not verify that number, and we do not check a dealership’s history, finances or conduct. You can look up a dealer on the OMVIC website. Do your own checks before you hand over your car.

A dealership that gets your contact may call, text or email you about your car. Our Dealer Terms limit it to contacting you about that car and forbid reselling your details.

If a dealership misuses your details, tell us at admin@swapt.ca. We can suspend its account. We cannot take your details back from it.

Your sale

You do not have to sell. You can say no to any dealership, at any time, for any reason.

Any sale is between you and the dealership. You agree the price, payment, pickup and paperwork with them. The dealership pays you directly. Swapt does not receive or hold sale money and is not a party to the sale.

Before you hand over your car, make sure you have been paid and have the paperwork. If there is a loan or lease on the car, sort out the payoff with your lender and the dealership.

What we do not promise

We do not promise that any dealership will want your car, call you, make you an offer or buy it, or that you will get a particular price.

The estimate is a guide built from market data. It is not an offer, and nobody has to pay it.

We pass on what dealerships tell us without checking it.

What you promise

• What you tell us about you and your car is true, including damage, mileage and any loan or lease.
• The car is yours to sell, or you have the permission of the owner, any co-owner and any lender you need.
• The phone number and email are yours.
• The photos are yours to share.

We pass what you tell us to dealerships without checking it. If something you told us is wrong, you are responsible for that between you and the dealership.

Your information, photos and messages

By continuing past the contact step, you agree that we can share your information as these terms and our Privacy Policy describe, including giving your name, phone and email to dealerships.

You keep the rights in your photos and notes. You allow us to show them to dealerships and to use them in samples on our dealer pages and sales material, with your name, phone and email masked.

We text and email you about your listing. You can stop texts by replying STOP, and stop email with the unsubscribe link. If you stop them, you may miss news about your car.

If you tick the CARFAX box, you allow us to request a vehicle history report if it is needed for your listing. If you tick the lien box, you allow us to request a PPSA lien search if it is needed. We tell dealerships whether you have allowed these.

Withdrawing your car

You can withdraw a live car from its status page. Dealers stop seeing it right away and no new dealership gets your details. Dealerships that already have your details keep them.

If your contact step said something different

Some cars follow an older process, where dealers offer dollars for the car. If your contact step said “The winning dealer calls you”, this applies to you instead of the sections on how a dealership gets your contact and on withdrawing your car:

• When offers close you see the highest offer and decide whether to accept it. You do not have to.
• If you set an asking price and the highest offer reaches it, that offer is accepted automatically.
• Only when an offer is accepted do we pass your details to that one dealer, to arrange payment and pickup.
• That dealer pays you directly. We charge that dealer a success fee. We charge you nothing.

Our right to remove a listing

We can refuse, pause, close or remove a listing at any time, including if we think it is inaccurate or breaks these terms.

Limits on our responsibility

We provide Swapt as it is and as available. We do not promise it will always work or be free of errors.

To the extent the law allows, we are not responsible for what a dealership says or does, for a sale or the lack of one, or for indirect or consequential losses. To the extent the law allows, our total liability to you for anything to do with Swapt is limited to CAD $100.

Nothing in these terms takes away rights you have under Ontario’s Consumer Protection Act, 2002, or under any other law that cannot be waived.

Changes to these terms

If we change these terms, we post the new version here with a new date and version. We record on each listing the version its seller agreed to.

Which law applies

The laws of Ontario and the federal laws of Canada that apply there govern these terms. The courts of Ontario decide any dispute.

Contact us

ROCKETECH PTE. LTD., UEN 201703811W, 387 Joo Chiat Road, #02-11, 427623, Singapore. Mailing address: 57 Spadina Ave., Toronto, ON M5V 0T9. Email admin@swapt.ca.